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Case Study: WA Government Department

April | Training & Coaching | Case Study

WCA was invited to present a program of training modules for leadership development to the WA Government in 2019 for delivery in the 2020 annual calendar.

Summary of key activities to be undertaken required a focus on delivering training and development initiatives to staff in communication, recruitment, delegation and overall leadership skills.

WCA provided the Department with a range of interactive and tailored training modules to consider, to support the agency’s core values of clear direction, fresh thinking, excellent service and great people including:

  1. Courageous Conversations
  2. REAL Communication Skills (based on Neuro-Linguistic techniques)
  3. Leadership Styles (Based upon Daniel Goleman’s EQ styles)
  4. Effective Delegation and
  5. Recruitment in the Public Sector

Due to the Covid 19 pandemic, regrettably only one of the modules: Effective Delegation was able to be delivered in late July 2020.

However, WCA has been invited to submit a further proposal for the 2021 calendar year with the intention to deliver further programs this year.