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HR is complex - is it time to outsource to a team of experts and know you are covered?
We partner with you, as one of your team so we understand and work within your culture, whilst providing you with the necessary independent and professional expertise, including the strategic people and culture plan and the business as usual implementation and delivery.
Outsourced HR Services - Frequently Asked Questions
What HR services can be outsourced?
Any HR services that cannot be fulfilled in-house, whether through lack of available resources, or expertise, can be outsourced. We support our clients at both the strategic and operational level with:
- Organisational Structure and Job Descriptions;
- Recruitment and Selection;
- Employment Conditions and Industrial Relations;
- Leadership and Performance Management;
- Employee onboarding, Engagement, Culture and Retention;
- Learning and Development;
- Remuneration and Reward;
- Health and Well Being; and
- Payroll and Administration.
What are the benefits of an outsourced HR department?
An outsourced HR solution is very cost effective. It can be scaled up, or down to meet needs and provides access to expertise across a broad spectrum of industries. HR consultants can provide fast and effective issue resolution, whether addressing conflict or performance management and provide best practice solutions, including policies and procedures to create a safe, compliant workplace.
HR Consultants can offer an independent, fresh perspective on business needs and that independence can be highly valued by staff and management.
For recruitment services, an outsourced team can add significant value at a much lower cost than a recruitment agency, taking the time to understand your recruitment needs and only charging for hours worked, rather than a fixed percentage.
Outsourcing offers an HR solution that can be tailored to the individual needs of your business as and when you want it.
How do you deliver outsourced HR services?
WCA is your HR team and our consultants can be based at your offices, our offices or a blend of both. Our HR consultants will work with your team and systems and act as your branded HR function no matter where they are physically based.
Will an outsourced HR consultant firm look after payroll?
WCA are experts in IR and HR delivery. WCA partners with outsourced payroll companies to ensure compliance and that effective systems are implemented for our clients.
How much does outsourcing HR cost?
WCA works with each client to determine their needs and budget.
When considering the cost of an outsourced solution versus hiring an individual directly, there are several things to consider:
- Total employment cost of an individual (ie leave, worker’s compensation, infrastructure and other insurances etc.)
- The breadth of HR experience from WCA Solutions.
- Continuity of HR delivery and HR resourcing
- HR/ IR risk mitigation.
- Access to best practice, tools, and knowledge.
- Access to WCA’s HR legal advisors if required.
Case Study: Mining
Under a monthly retainer, we now provide the HR team onsite to support a large WA mining contractor (300 staff) and deliver all HR and IR activities The HR team includes a Consultant predominantly based on-site to manage the day to day deliverables such as ongoing recruitment; a Senior HR Advisor to manage key projects of remuneration review and Award compliance and a Senior Consultant to set the strategy and be accountable for the quality of HR & IR delivery.
Case Study: St Georges Terrace Tax
In an ongoing retained arrangement, renowned St Georges Terrace Tax Accountants have engaged WCA for the past 10 years to support the training and development of their people as well as assist with ad-hoc HR/IR support to staff and management.
Case Study: Osbourne Park Construction
Under a small monthly retainer, Osborne Park construction firm of just 10 staff has engaged WCA for the past 4 years to assist with all HR & IR requirements from recruitment and pre-employment checking through to the development of compliant employment contract templates, policies and procedures.
Case Study: Premier Private College
WCA was engaged to assist a rebrand and implement an efficient and trusted HR/IR function. In order to achieve this, it was identified that a high-level review of the people and culture aspects of the business would be an ideal starting point, enabling the client to determine and prioritise their HR and IR requirements.